(+48 52) 345 95 10
info@its-poland.com
8 Kolobrzeska, Bydgoszcz, Poland

Can you organize a trip to a place that is not on your website?

Yes, of course we specialize in tailored made events. We can arrange a trip to any place in Poland and also outside of it.

How big groups can you work with?

Actually sky is the limit. Usually we work with groups from 10 people to a couple of hundreds. We organize variety of events from small sightseeing tours to huge fairs, congresses and conventions.

Can you suggest a group program?

Yes, of course we are here to support creating your ideal trip. We will be happy to give you some suggestions.

Can you advise some restaurants that we should use?

Of course we will give you restaurant suggestions and we will even send you their menu proposals.

What is your cancellation policy?

It depends on hotel conditions that vary depending on date and location so, you will be informed about exact cancellation conditions while confirming your reservation. Still, in most hotels free of charge cancellation is possible up to 45 or 30 days before your group arrival.

What is your payment policy?

We establish terms of payment also during process of confirming your reservation. Most of the groups have to be prepaid one month before arrival.

How can we pay?

We accept bank transfers.

What sales document will I get?

Before event we will send you a proforma invoice for the prepayment. After the event we will send you the final invoice for all the services.

Can you organize my airport transfer?

Yes, we can arrange all types of transportation: plane tickets, train tickets, coach hire, local bus tickets or car hire.

Where will I meet my driver after landing?

Our drivers or meet & greet assistants wait in arrival halls with a sign. The sign content can be a name or company logo, depending on your preference. We also usually give your group leader telephone number to drivers and assistants and you receive their number for any emergency as well.

Is it possible to sit together as a whole group in the restaurant?

We usually suggest restaurants suitable for your group size. We can also arrange for example use of one table for the whole group.

What language will my guide use?

We always establish what guide you need when you want to order sightseeing. Some museums have obligatory guides that may use English or German only. In such situations we usually arrange additional translator if you need such assistance.

Will I need any vouchers for services?

Usually, our suppliers are very well informed about our orders so, you don’t need any vouchers. Still, some groups feel safer having vouchers in their hands so, we can prepare vouchers for all services ordered by you.

How will I get an entrance ticket for the football game?

Sport tickets are either in pdf format that you receive from us for printing or sometimes they have to be in their original form. In such situations we usually send them to your hotel and you receive them at check in.

Can you arrange opera/theatre tickets for my group?

Yes, we can arrange that. Usually hotel reservations are made before the repertoire is known for the music season but if you want to have 100% security of the performance on a given date we can order special performance for your group.

I need some original teambuilding activity for may group. Can you propose something?

Of course we will prepare special offer for your group customized to your group age, number of males and females and their level of fitness and last but not least interests.

I know that the date of my stay is during Polish bank holiday. Can you tell me if shops will be opened?

Your group coordinator will inform you about bank holidays or other holidays that may disrupt your stay and will also inform you what you may expect on that day when it comes to festivities.

Do you offer travel insurance?

Yes, we have been cooperating with SIGNAL IDUNA Poland insurance company for many years now. So, if you want to insure your group, just let us know and our group coordinator will send you the offer.

I have groups with special needs such as visits in kindergartens, schools, universities, hospitals, companies. Can you arrange that?

Yes, we are usually able to arrange such meetings for groups. We also organize concerts for choirs and performances for music bands.

I want to organize pilgrimage to Poland. Can you help me with that?

Sure, we are experienced in organizing such trips. We will help you to choose the best cult sites and we will also arrange masses every day.

I want to come for sentimental tour to Poland and discover my family roots. I also want to see some important places connected to Jewish history in Poland. Can you help me with organization of the trip?

We have vast experience in organizing sentimental tours especially for Jewish community. We work with guides that specialize in this area and can help you to discover your family history from historical documents.

Where can I find your terms and conditions and privacy policy?

Please just follow these links:

I want to organize some integrational event in Poland. Can you help?

Yes, of course we organize such events all the time. Together we will create original event that will stand out from other events of this type and your workers will definitely remember it for a long time.

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