8 Kolobrzeska, Bydgoszcz, Poland

CEO Letter regarding the COVID 19 Pandemic

March 23, 2020

Dear Customers and Partners,

Thank you for your continued loyalty and for placing your trust and confidence in ITS Poland in these uncertain times. Our commitment and responsibility towards you have never been stronger than now.

The COVID-19 pandemic is an unprecedented phenomenon for us all. It deeply influences our lives and our planned travels. The situation is constantly evolving and we are presented with a new set of challenges every day.

The Coronavirus is impacting our communities in so many ways. Our thoughts are with all affected by the virus and their relatives. In this climate of uncertainty and fear, we want to acknowledge that we are stronger together. We will overcome this together as long as we remain confident, resilient, and responsible.

As travelling is the core of our lives, we fully empathize and understand the concerns that many of you are currently experiencing. We work really hard to ensure most flexible attitude to all cancellations and reservation changes with all our suppliers.

We want to emphasize that you are in the heart of everything what we do. Your safety and well-being are of paramount importance to us.

Our action & support plan:

Please be assured that all our employees are doing their utmost to provide you with the highest levels of service and a safe environment before, during and after your group stays with us. We have been and will always be here to help you fulfil your travel needs and dreams.

Yours Sincerely,
Paweł Fabisiak
CEO & Founder
ITS Poland

See our COVID-19 information. Find out how to book flexible, fair & safe!